The host has not enabled screensharing for all participants
The host clicks arrow on the right of the “Share Screen” button and enables screen sharing for all participants
Cannot take control of mouse/keyboard after requesting remote control
You are not tabbed into the Zoom meeting screen
Click on the presenter’s screen first
Webcam output appears green
Issue between graphics card drivers and Zoom
Under the “Video” tab in the settings. Click the “Advanced” button and make sure “Sending video” is unchecked under the “Use hardware acceleration for” section
Cannot hear audio
The wrong audio device is selected
Make sure the correct audio device is selected. Bluetooth devices can automatically switch the output device to them when connected to your PC
Image or video does not appear when selecting a virtual background
Incompatible file type
Make sure the file is a compatible file type
Cannot be heard by other participants during a meeting
Microphone is muted
Make sure your microphone is not muted for both the software and hardware. Many microphones also have a physical mute button